Monthly water/sewer bills are due on the 20th of every month, unless the 20th falls on a weekend in that case your monthly water/sewer bill will be due the following Monday.
A penalty of 5% on any outstanding water and sewer balance will be added to your bill if your payment is not postmarked by the due date.
A 1% per month charge on the unpaid balance will be added to all bills starting 10 days after the due date.
Certified letters will be mailed out once the account is past due 57 days. If you receive a Certified Letter, there will be a $35.00 Certified Letter Fee applied to the account.
If payment is not received within 10 days of the Certified Letter, the property will be posted for shut-off.
Once the property is posted, you have 2 days to make payment. If payment is not made by noon of the second day, your water service will be terminated. A $40 fee will be added to your account for water shut off and an additional $40 to turn back on.